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Support

Like all good RPGs, PSO Blue Burst has many details and you may have questions. We have several ways to get your questions answered quickly through our detailed FAQ and Troubleshooting sections, or the manual.

Also, for the first time, we now have internal game support staff, known as Game Masters to help you have the best experience possible. If you want to write to us or give us feedback, please feel free to contact us through our support forms.

Ãí°Õ¡ª European players can obtain support here.


FAQ

There are many common questions about the PSO BB world and community. Before contacting our Contact Desk, please check the FAQ to see if your question has already been answered there.

Troubleshooting

Sometimes, you may have trouble getting the game to run the way it's supposed to. We've put together a list of some common problems and fixes in our Troubleshooting section, so that hopefully, you can find an easy solution and get back into the game.

About GMs

The support staff of PSO BB is known as Game Masters (GMs, for short). You can learn more about them and what they do in this section.

Rules and Regulations

There are certain rules of etiquette that players should follow, and certain activities and behaviors that are expressly prohibited when playing. Please follow these guidelines and act accordingly to ensure that the game and its community can continue to be fun for everyone.

Graphics Card Requirements

There are certain graphics card requirements that are necessary in order to properly run PSO BB.

Contact Us

These forms are to be used to share your opinions about the game with us, to report abuse, and to ask questions. We do ask that you please check the FAQ and Troubleshooting guides first; if your question is still not answered there, please then feel free to send a request for assistance through one of these forms.

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